This website covers topics on knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

Trust and donuts

tins ::: Rick Klau's weblog quoted from Jason Kottke:

"Next" said the coffee & donut man (who I'll refer to as "Ralph") from his tiny silver shop-on-wheels, one of many that dot Manhattan on weekday mornings. I stepped up to the window, ordered a glazed donut (75 cents), and when he handed it to me, handed a dollar bill back through the window. Ralph motioned to the pile of change scattered on the counter and hurried on to the next customer, yelling "Next" over my shoulder. I put the bill down and grabbed a quarter from the pile.

The articles go on to talk about trust. This is important whether it is a sidewalk donut and coffee vendor, or it is the organization in which you work.

When an environment of trust is created, good things start happening.

Knowledge Monsters

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