This website covers topics on knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

Davenport knowledge work wrap-up

Tom Davenport writes his last article on The Next Big Thing for CIO Magazine. Putting It All Together Again - The New Work Order - CIO Magazine Oct 1,2003. This is his summary of the problems he's identified in this series of articles:

  • Knowledge work is hard to measure, so most of us don't bother.
  • Although not all knowledge workers are alike, there is no standard classification or segmentation scheme for them.
  • There are lots of "productivity tools" for knowledge workers - too many - but they don't connect well with each other.
  • The organizational support for knowledge work is similarly fragmented and comes from a variety of IT organizations, human resources, facilities organizations and so forth.

Here are all the other articles in this series:
A Measurable Proposal - June 1
Withering Heights - July 1
Serenity Now! - Aug 1
Big Offices are Better - Sept 1

[It figures that I find this after I post about Jim McGee's letter to the editor. ]

McGee on Knowledge Work

CLLC: Improving Collaboration Using AI-based Tools