This website covers topics on knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

New software headaches: Norton AntiSpam

Does anyone know why Norton AntiSpam 2005 seems to lock up with Outlook 2003?  It gives me a lovely toolbar with buttons for to move stuff in and out of the Spam folder.  And it seems to work the first time it reads email.  But when I try to set the options for NAS, it either doesn't respond at all or I get a partial window and it just sits there.  (More accurately, I am able to get to the options one time, but when I try again, I am given the heave-ho.)

The Symantec / Norton knowledge center is less than helpful, and they don't take email requests for support.  They'll happily take my money for a telephone support call, of course. 

This comes about because I just upgraded to the Norton Internet Security 2005 suite from an older version (it was $10 more than the renewal fee).  Norton AntiSpam comes along for the ride.

Where do I look?  What terminology do I use to start debugging this problem?

MeshForum: Sunday night music

KM and OL session at AIChE Annual Meeting