Lucas McDonnell provides three tips (plus a bonus) to help with knowledge management. And he counters my recent piece on KM being "hard." Here is the opener to his 3 ways to increase knowledge exchange and innovation, along with the tips.
Let me preface this post with a quick statement: knowledge management is easy.
Well, what I should say is that getting knowledge management strategies working for you, no matter how big or small your organization is, is easy. ...
- Use technology.
- Don’t depend on technology alone.
- Be open.
- Bonus tip: stop planning, start delivering.
The first two represent the familiar line that goes, "KM isn't about technology, but KM wouldn't work nearly as well without the technology that services it." And I like the second pair of tips because they talk about taking action and being flexible, rather than being rigid. Business always changes, we have to roll with the punches and still provide value.l
Read the full article for his thoughts behind each of these tips.