I was interviewed by Keith Eckers of Inside Counsel for an article on KM in legal departments. Step-by-step guide to a successful KM initiative has been published in the June 2007 issue, and I am quoted along with Dennis Kennedy and several others.
The article is primarily a set of guidelines, as suggested by the title. It also includes some anecdotes and sidebars on topics related to KM. I suspect those deeply vested in the KM would cringe at some of the things that get highlighted, but it does provide a basic intro to the topic.
- Create an objective
- Sell it (where I'm quoted)
- Appoint a leader
- Get buy-in
- Leverage existing technology (use what you've got!)
- Consider other stakeholders
- Maintain it
[Thanks to Doug Cornelius for spotting this.]