A couple tools lists turned up recently that might be of interest. First, the Improvement & Development Agency (I&DeA) for Local Government in the UK has published a KM library: tools, techniques and case studies (here's a link to the report pdf) that provides brief outlines of a dozen methods, grouped into three areas:
Connecting People to Information and Knowledge
- case study
- rapid evidence review
- knowledge banks
- IDeA knowledge
Connecting People to People
- communities of practice
- peer assist
- knowledge cafe
- knowledge marketplace
- gone well / not gone well
- after action review
- retrospective review
- knowledge exchange
The report concludes with several appendices that provide a little more detail on some of the techniques. I like appendix three: some quick thoughts on how to map your personal relationships. It's not quite clear how this fits into the larger guide, but it might be helpful to use as a tool for personal effectiveness. And, if done as an exercise within a group, could be a useful way to build some understanding of how information flows. A social network analysis, of sorts. [Found via Above and Beyond KM via Talking Knowledge Management]
The second item is Dennis Kennedy and Tom Mighell's The Lawyer's Guide to Collaboration Tools and Technologies: Smart Ways to Work Together. The blurb at ABAnet claims
This first-of-its-kind guide for the legal profession shows you how to use standard technology you already have and the latest "Web 2.0" resources and other tech tools, like Google Docs, Microsoft Office and SharePoint, and Adobe Acrobat, to work more effectively on projects with colleagues, clients, co-counsel and even opposing counsel. In The Lawyer's Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, well-known legal technology authorities Dennis Kennedy and Tom Mighell provides a wealth of information useful to lawyers who are just beginning to try these tools, as well as tips and techniques for those lawyers with intermediate and advanced collaboration experience.
Collaboration technologies and tools are the most important current developments in legal technology and are likely to remain so for the foreseeable future. Explained with minimal technical jargon, the book focuses on highly practical and usable ideas that you can put to work straight away.
With practical advice on how to use specific tools and concrete action steps to take, lawyers and law firms at all levels will benefit from working together better.
When the table of contents to a book is 13 pages long, you know that it is either incredibly detailed, or there are a lot of topics to cover. Or both. If I were doing more in the way of legal KM, this would definitely be a hand reference and possibly a field guide. Of course, the ever-changing nature of KM - and Web 2.0 in particular - will require regular deletions and additions to the various tools described throughout.