Alan Joch has a quick note on Knowledge vs. content management in this week's Federal Computer Week.
"Content management is really about moving documents through the entire process of drafting, approval and publishing," said Tony Byrne, principal and founder of CMSWatch, owned by CMSWorks Inc. Knowledge management "is not just the document itself, but how users are interacting with that document."
[discovered via Column Two]
Having just come from a business process management conference (which I hope to summarize soon), this comment really resonates. My idea of knowledge management has to do with looking at how the business processes make use of knowledge as input/output and also internal to the process. This works just as well for individuals as it does for organizations.