This website covers knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

On the web - Ask and you just might receive

I was annoyed with a problem that seemed to show up in Outlook 2003 after applying the Windows XP SP2 patch to my machine. So, I did what any half-decent researcher would do, I Googled for help. I found a few things at Microsoft, but none were exact matches, and it isn't like you can ask someone there for help. I looked through the results a little more and discovered a discussion of something like my problem at, a site I had read previously. When I left a question, I hardly expected to get a response.

But what a surprise when I did - direct from Diane Poremsky. Not only that, but the advice was even helpful, and we had a brief email exchange that went into more detail on the problem.

For what it's worth, I have had good luck on various technical forums when I could find a forum that had experts on the topic at hand. In this case, I couldn't find anything that could help, which was why the direct response from Diane was so wonderful.

Are people wise or stupid?

Conscious kills the unconscious knowledge?