This website covers knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

Managed knowledge is about context

For those KM'ers who aren't already reading Archestra by Malcolm Ryder, he has another article in his ongoing thoughts about knowledge management: Where's the "System" in Managed Knowledge? (last paragraph)

If knowledge is systematically managed, there will be clarity about what kind of value is being generated at the different points in the process of making, saving and delivering it, and users will not hop around randomly in this production environment but instead be guided through it appropriately in real-time as they work.

I appreciate Malcolm's emphasis on context and how typical information technology systems do not usually account for a user's in-the-moment circumstances.

Training up a knowledge management competency