This website covers knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.


Slack at all levels is necessary to make the organization work effectively and to grow. It is the lubricant of change. Good companies excel in the creative use of slack. And bad ones can only obsess about removing it. - Tom DeMarco

Thanks to Frank Patrick for pointing to this one from Tom DeMarco and his book, Slack: Getting Past Burnout, Busywork and the Myth of Total Efficiency.

It can't hurt to repeat this over and over again. Effective operations requires open spaces to handle variation and uncertainty. Even fairly "uniform" operations, such as assembly lines and factories need white space. Projects and knowledge work need even more.

It is a complete myth to believe that keeping everyone busy will result in success.

The Power of the 2x2 Matrix

Culture is nebulous, focus on what you can change