This website covers knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

Email Charter: in case you need a poster

Two articles in a two on email?  Maybe it is a topic that excites me at the moment.  (Or more likely a topic that vexes me.)  A colleague has been thinking about this topic and now in any of his (brief) emails attaches a signature that links to the Email Charter. As with the previous post, many of these are familiar recommendations.  But it can't hurt to remind ourselves from time to time.

They make it ten recommendations and in a format that one could print and post to their workplace wall, if they were normally in one location.

  1. Respect Recipients' Time 
  2. Short or Slow is not Rude
  3. Celebrate Clarity
  4. Quash Open-Ended Questions
  5. Slash Surplus cc's 
  6. Tighten the Thread
  7. Attack Attachments 
  8. Give these Gifts: EOM NNTR
  9. Cut Contentless Responses 
  10. Disconnect! 

I like the way I see it being used as a signature line attachment to reinforce the behavior amongst groups of people. Share it amongst your colleagues, if you think it will be of value!


Classic KM quote

You can control email with a feedforward loop