Welcome to Knowledge Jolt with Jack. This is where I have been keeping
my ongoing thoughts about knowledge management,
Theory of Constraints, and
related topics since 2004.
One of my biggest interests is how these techniques can help the individual
perform better in their role, and then how that individual performance can roll
up to a higher-level business performance. Because if individuals cannot
do well, there is no chance that the organization can do well.
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What follows are excerpts of my recent blog entries. Click through for the full text.
Believing in the inherent value and quality of people comes out in how you challenge them and what you expect of them. It has much less to do with your direct personal style.
"We've just killed the buzzword of collaboration" is how Manager Tools close their recent podcast on the topic.
Ihab Sarieddine has a nice overview of CCPM in his blog on project management, "Improving Scheduling Using Critical Chain Project Management (CCPM)."
I've had the Stop Starting, Start Finishing brochure / comic from Arne Rock and his team sitting in my briefcase ever since the Lean Kanban conference last spring. It's a fun read about how Justin (Time) does a Kanban implementation.
The Boston Globe, David Allen and Farhad Manjoo all have me thinking about personal productivity, and how to go about creating the necessary focus.
I read Bob Sproull's _Epiphanized_ in just a few days and found it told a gripping story of TOC transformation, even if the writing style was sometimes off-putting.
Working with clients on project management, as I do, I see a familiar theme come up over and over again. People have a difficult time separating the creation of an idea from starting to work on that idea.
"Problem Solving Knowledge Transfer: An Expert's Perspective" by DeAnna Myers is a Capstone research report from Northwestern's Master in Learning and Organizational Change (where I was on faculty for a few years).
I've been taking Howard Rheingold's course Toward a Literacy of Cooperation, and this past week's readings and conversation were on the topic of social dilemmas, best described by The Prisoners' Dilemma and similar multi-party games. We had an exercise to try some online versions of the game and reflect on our experience.
Creativity and productivity are both enhanced by acknowledging and working with full understanding of the operating constraints. An HBR article from Matthew E May reminds me of the idea once again, "How Intelligent Constraints Drive Creativity."
PEX Network has some useful thoughts on best practices and benchmarking. Best practices are only indicators of what you really want - results. Don't confuse the two.
Project management and knowledge management are about getting things done. I attended and spoke at the Center for Business Information (CBI) 6th Annual Forum on Knowledge Management this week in Philadelphia. Rather than talk about knowledge management directly, I opted to speak about managing projects - whether they are KM or other types.