Welcome to Knowledge Jolt with Jack. This is where I have been keeping my ongoing thoughts about knowledge management, Theory of Constraints, and related topics since 2004.

One of my biggest interests is how these techniques can help the individual perform better in their role, and then how that individual performance can roll up to a higher-level business performance. Because if individuals cannot do well, there is no chance that the organization can do well.

Please explore the webiste, subscribe to my webfeed, or learn some more about me. Even better, leave a comment here or take the thoughts into your own website and extend them.


What follows are excerpts of my recent blog entries. Click through for the full text.

Rob Newbold's latest book takes the reader further down into how to run projects (with CCPM). This book will be something to talk about with my colleagues and friends who are running these kinds of projects.
Blue Ocean Strategy is a ten-year-old book that is still relevant today. How do you craft a business strategy that moves you to a new mode of operation - away from the competition and setting your own destiny? I also see a lot of Viable Vision in this book.
A great discussion of systems thinking by Fred Kofman, which ties into much of what the folks in the Theory of Constraints camp talk about. In the first minute, he says several times some version of, "To optimize the overall system, you must sub-optimize the subsystems."
I read the 20-year-old Raving Fans recently. It has some great ideas that help people think about how to grow and develop your business. The key is to turn your customers into raving fans.
When planning a project, are you more interested in the dates every activity happens, or are you more interested in how all the activities are connected together?
I’ve written here a few times about cognitive biases. They encompass a wide variety of mental phenomena. This time the Einstellung Effect is in Scientific American. Fascinating.
Several weeks ago I spoke with APQC on a variety of topics, centered around their themes of critical knowledge. That has turned into two blog posts at APQC.
The book in two sentences: "There are two alternatives: one is to bitch about reality and the other is to harvest the gifts it just gave us. This is what I call the freedom of choice."
Ron Friedmann has a great find in law firm continuous improvement Clifford Chance Adopts Continuous Improvement Program:
Are successes because of the design or despite the design? What about failures?
Some good videos that I've come across recently on Theory of Constraint: Critical Chain and the Thinking Processes.
The KNOW Network has announced its 2013 MAKE Award winners for the Worldwide awards as well as some of the other regional winners.
Picture a steaming coffee cup. Better yet, grab one and have a read!

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