Welcome to Knowledge Jolt with Jack. This is where I have been keeping
my ongoing thoughts about knowledge management,
Theory of Constraints, and
related topics since 2004.
One of my biggest interests is how these techniques can help the individual
perform better in their role, and then how that individual performance can roll
up to a higher-level business performance. Because if individuals cannot
do well, there is no chance that the organization can do well.
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What follows are excerpts of my recent blog entries. Click through for the full text.
I've seen many examples of end-of-the-month syndrome, but this example from Airbus is a great example of the same effect happening at the end of the year.
Don't block yourself because you think you know. There is always something to learn.
If you find yourself dragging, and the coffee is merely a delicious distraction, maybe the problem is a little more interesting: lack of clarity!
We seem to be addicted to busy. Does the busyness help? Does it hurt? Do we swim around in a lake, getting nowhere? Or do we row down the river, ensuring we don't get stuck?
I see a lot of projects within business support organizations that look like "implement this tool." And then the organization is surprised when the project takes much longer than expected and the tool doesn't get used to the extent expected.
It's a short book, meant to be a quick read and guide to start thinking about thinking. Or maybe, more accurately, to get people doing something differently about thinking. The tone is light, but insistent - change the way you think to create fantastic new solutions.
"The past is a foreign country, they do things differently there." L. P. Hartley, The Go-Between, 1953.
Clarke Ching's "Rolling Rocks Downhill" is a great business novel, primarily about TOC and Agile. I like how it combines a number of perspectives and shows how real value can be obtained in surprisingly short time horizons. That said, it helps when there is outside pressure.
A schedule defends from chaos and whim. It is a net for catching days. It is a scaffolding on which a worker can stand and labor with both hands at sections of time. - Annie Dillard
"One-time events create change like dieting only on your birthday and expecting to lose weight."
Kevin Fox's book, Aligned & Engaged, talks about creating effective teamwork in an organization. He provides 29 practices that will help any leader create more and more alignment and engagement in order to improve the bottom line.
Gary Klein's decision-making research is centered around the idea of intuition - what he calls "recognition primed decisions." Intuition is a key element of decision-making. It's not that analysis is wrong, but analysis alone is often insufficient to make good decisions. And how to develop intuition? Develop expertise through experience and guided learning situation.