I was pleased to receive a review copy of Jonathan Smart’s (Better Value) Sooner Safer Happier, as it was on my list after the DevOps virtual conference this October. The biggest element that jumped out to me the idea of ways of working - the behaviors (and patterns behind those behaviors) that we see in organizations. And one of the big takeaways that this reinforces is the culture we have is exactly the culture we create by the way we decide to work and operate. Our ways of working are our decision. The patterns reinforce some behaviors and diminish other behaviors.