All tagged Jamie Flinchbaugh

People Solve Problems

Jack Vinson
book review, continuous improvement

Jamie Flinchbaugh has a new book out about problem-solving, People Solve Problems: The Power of Every Person, Every Day, Every Problem. The basic setup is reasonable - we all solve problems all the time, how should we think about it? I like how this isn’t a set of specific directions for problem solving, but rather what any approach to problem solving should have from the individual contributors through to the leaders.

Flinchbaugh on the 4 C's of Trust

Jack Vinson
business, culture

Trust impacts almost any initiative, whether that is relatively small local efforts or big organizational changes. Jamie Flinchbaugh has been thinking about the topic, and doing some of his own research recently. He’s come up with The 4Cs of Trust: Demonstration of Care, Communication, Competence, and Consistency.