I've just learned that my blog is being studied in group assignment on knowledge taxonomies in a class at McGill. One of the students just contacted me with some questions about my process. This is my response.

I stumbled upon Beth Shankle's piece on Google's reputation system. I'm not so interested in Google or disembodied reputation systems, but I have to mention the surprise I had when Quicken started asking me to rate the people in my checkbook register.

Ron Baker has an interesting pair of articles in which he presents the underlying problem that he has with inordinate focus on the billable hour at law firms. He talks about a problem that is familiar to anyone who uses efficiency as their primary measure: it severely inhibits growth. He also presents some good arguments on a path out of this situation.