I received a number great responses from my last post on KM for small businesses: more than just email. The most important comment I will repeat: whatever you do has to fit with the style of the business. There is no such thing as one-size-fits all knowledge management. Therefore there is no one-size-fits-all technology. And for small businesses, the technology is most likely a smaller element anyway. Much more of what's considered to be knowledge management happens in the conversations and interactions amongst the members of the business.
Another book in my long backlog was Ray Immelman's "Great Boss Dead Boss." I finally picked up a copy and thoroughly enjoyed it. As with many good books, the ideas have me looking at the world in a slightly different way.