Andrey Salomatin has started a nice series on Theory of Constraints in software startups: "Systems thinking in management" and "Work hard enough and you won’t finish anything" and "I bet you look good on the plant floor." I'm wondering if there will be more in the series.
All in theory of constraints
The Ministry of Ideas podcast has a recent episode of the idea of "(In)Efficiency." It was also excerpted in yesterday's Boston Globe, "Long Before Uber, Efficiency Was Divine." It was informative, but there is a big element that is missing for me: why is the concept so strongly embedded in the way we think - so much that it actually damages individuals and organizations.
Any time you get a response different from what you expect, it is an opportunity to learn. The big question is whether you take advantage of it. Another take on this idea thanks to the Leanblog Podcast, "I consider resistance as additional information (albeit in an unpleasant form).
The second day of Building on Success 2017 conference was also loaded with great hallway conversations and interesting presentations
At the Building on Success 2017 conference, Alex Knight spoke on fixing the healthcare system through the Theory of Constraints lens, mostly as described in his book Pride and Joy (my review), which tells the semi-fictional story of a significant turnaround at a hospital in the UK.
Gene Kim gave a great plenary at the Building on Success 2017 conference that described how TOC and related thinking can create truly breakthrough operations for technology.
Some highlights from the first day at Building on Success 2017. Focus, Full Kit and more.
"This stuff works!" from Retired Lt. General Andrew Busch in summarizing his 12 years in leadership positions and using Theory of Constraints to create significant improvements in his work. His summary included many things that Kris Cox listed in her 7 Essentials
Kris Cox, the Executive Director of Utah Governor’s Office of Management and Budget, gave one of the opening keynotes to the Building on Success 2017 conference. Hers was another great talk on what she sees as the 7 Essentials for Breakthrough Results in any type of organization.
Another good, fast read of a "standby" book on Theory of Constraints, technology sales and thinking about real business problems. One of the most lasting elements from this book is a way to think about technology in light of improving an organization: the questions for technology.
Major Account Sales Strategy by Neil Rackham is a follow-on to his classic SPIN Selling, taking that approach and applying to bigger projects that require more and more effort to close the sale. It fits a lot with how I have been seeing the world lately.
The last leg of the supply chain in many systems is the retail store, where the ultimate pull happens: a customer buys the product. Theory of Constraints applied in retail seeks to ensure the right product at the right place at the right time, so that the retailer can continue to stay in business.
A quick post about flow and the challenge of bringing this idea into organizations - it challenges deeply-held beliefs.
I finished "Stretch: Unlock the Power of Less - and Achieve Than You Ever Imagined" by Scott Sonenshein a few weeks ago, and have had the ideas rolling around in my head since then. I really like the overall premise of the book: lean towards Stretching instead of Chasing. I found that it nicely connects to the ideas of Theory of Constraints and process improvement in general.
I came across "Guest Blog: Finding Science and Success with Lean Principles in R&D" by Norbert Majerus of Goodyear on the Factory Physics website, and it describes the Factory Physics ideas as applied in new product development, and I thought it was a pretty good summary. This is also a lot of what we do with Theory of Constraints concepts applied in product development (and project management) arenas too.
The Manager Tools podcast has a recent entry on The Five Whys which come out of the suite of tools from Toyota / Lean / Toyota Production System. It's a great root cause analysis tool, but the way the Manager Tools team describe it struck a chord with me.
Unlocking Innovation Productivity
Unlocking Innovation Productivity (Proven Strategies that Have Transformed Organizations for Profitable and Predictable New Product Growth Worldwide) by Mike Dalton is a guide to the challenges of product innovation and how to overcome them. He provides seven cumulative strategies to improve innovation, all based on Critical Chain Project Management and the underlying Theory of Constraints.
Quality, Involvement, Flow: The Systemic Organization by Domenico Lepore, Angela Montgomery and Giovanni Siepe. It's a good read for people interested in management and creating ever-flourishing organizations.
A video about multitasking told from the perspective of a design engineer who was lost in the world of multitasking - it took him four weeks to do a 2-4 day design task.
Steve Holcomb has an article on LinkedIn that describes a nice success story in using the TOC concept of Throughput Accounting to guide decision making and bring a company back to profitability. This reminds me of a similar project I had.