This website covers knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

Knowledge workers do more than search

I always enjoy the quip that most users aren't interested in search, they want to find.  Ramana Rao goes further, Beyond Search is REAP.  What do you do after the search / find activity?  REAP describes a bigger picture:

Consider the typical information work flow of a professional:

  • Retrieve — collect information from a variety of sources
  • Extract — extract data, facts, examples
  • Arrange — arrange documents and facts for use now or later
  • Present — compose information into artifacts of value

Search is just about the retrieve and the -eaping is pretty much left to the person. Does knowledge worker come to mind? ...

I like the jump up to knowledge work.  Knowledge workers aren't just out there finding stuff.  They synthesize, formulate, come up with other stuff to go find, analyze, present...  You know all the verbs.  One other piece of knowledge work is that one thing builds upon another.  Each cycle through REAP informs how the next cycle goes.

TOC ICO 2006, Workshop Day 2

TOC ICO 2006, Strategy and Tactics Trees