Stan Garfield has a scoop! Rather than just talking about Prusak & Fahey's "11 Deadliest Sins of KM" article from 1998, he has talked to Larry Prusak directly to get his current perspective. This is in Stan's weekly KM wrapup: 11 Deadliest Sins Of KM Revisited... is the "question of the week" along with several other topics.
- Not developing a working definition of knowledge
- Emphasizing knowledge stock to the detriment of knowledge flow
- Viewing knowledge as existing predominantly outside of the heads of individuals
- Not understanding that a fundamental intermediate purpose of managing knowledge is to create shared context
- Paying little heed to the role and importance of tacit knowledge
- Disentangling knowledge from its uses
- Downplaying thinking and reasoning
- Focusing on the past and the present and not the future
- Failing to recognize the importance of experimentation
- Substituting technological contact for human interface
- Seeking to develop direct measures of knowledge
Q - (to Larry Prusak): What are your current thoughts about your article "The Eleven Deadliest Sins of KM?"
A - (from Larry Prusak): I re-read the article in question (first time in 5 years) and find it holds up well. I'd rather not comment on the commentators but here is my take on the article's premises.