Nick Milton has been writing some great pieces on knowledge management from his experience with Knoco. Today he has Top 7 reasons why KM implementations fail, which I find to be a familiar list:
- KM is not introduced as a change program.
- The KM team are the wrong people to deliver change.
- The KM team preach only to the choir.
- Only parts of the KM solution are implemented.
- KM is never embedded into the business.
- There is no effective high-level sponsorship.
- KM is not introduced with a business focus.
And for some reason I have connected it with the (unknown) quote, "You will pay now, or you will pay later. But you will pay." For me it is linked to planning, if I am not prepared, I am going to spend a lot more time cleaning up the mess that I've created.
Of course, Nick closes his piece with some suggestions for making implementations not fail.
[Photo: "Be Prepared to Stop" by cobalt123]