I attended the Chicagoland Learning Leaders Conference (CLLC) today. No wireless connectivity, so you get all the notes late at night.
Here is a smattering of quotes and thoughts.
- The scrap rate for training is very high - upwards of 80 to 90 percent.
- Another phrase for "not invented here" is "third party inspirations."
- Critical mistake analysis as a twist on lessons learned.
- Motorola are exploring ways to deliver training modules to mobile devices and have demonstrated it on their Q.
- An interesting lead-in to litigation: "If you learned the lesson, why are you still doing it the old way in other divisions."
- "Virtual human capital" is an interesting term for people we bring in on temporary basis, either as consultant or capacity enhancement.
- "Organic adoption" is a measure of how much people use a tool without it being required.
- "If you put a good person in a bad process, the process always wins." - a recollected quote from Chuck Knight.
- "You are never a profit in your own land." The classic quote about trying to preach a new message from within the company.
- Here's an interesting hierarchy: You move from misalignment to alignment to integration.