This website covers topics on knowledge management, personal effectiveness, theory of constraints, amongst other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.

Fun with job descriptions

There are plenty of job descriptions that make you scratch your head, wondering what they are really looking to hire.  The classic one, particularly for people clued into the idea that multitasking isn't such a great thing, are job requirements for "good at multitasking" - particularly when tied to positions that are geared toward continuous improvement or systems thinking.

I came across a job description, looking for a facility supervisor who knows Theory of Constraints.  But the key job functions include, "Drive cost reduction and continuous improvement in the attainment of corporate goals."  At least there is a mention of meeting customer commitment dates - listed after the cost reduction item.  No mention of driving improved performance to attract more customers or more repeat business.

In case it isn't obvious, driving cost reduction and hitting customer commitment dates will often create a conflict for the facility manager.  They only want to be successful, after all.  On the one hand, they want to be a good steward of the company's funds, so they are driven to reduce scrap, reduce overtime, etc.  On the other hand, they want to ensure they meet the customer commitments, so they are driven to do what it, which often requires spending some extra money (overtime; last-minute shipping).  

Of course, I have no idea what is the real situation behind the position and the company.  And I shouldn't laugh too much - there aren't that many job postings that mention Theory of Constraints so explicitly!

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