Ron Baker has an interesting pair of articles in which he presents the underlying problem that he has with inordinate focus on the billable hour at law firms. He talks about a problem that is familiar to anyone who uses efficiency as their primary measure: it severely inhibits growth. He also presents some good arguments on a path out of this situation.

For those who read my standard feed, Eric Tsui on KM, PKM and P2P from a month ago has received some attention in an information management graduate class. Michael Goul at ASU has asked the students that are willing to take a crack at reading the article and posting their comments.

Bruce Hoppe writes What P G Teaches and talks about how A.G. Lafley, the CEO of Proctor Gamble, operates his ship. He talks about collaboration - collaboration where people challenge one another on the validity of their ideas and plans.

The first day of KM in the Modern Law Firm is over, and I found myself fairly comfortable, even though I'm not a lawyer. The KM topics discussed today looked at deeper integration of KM (and information management) into the firm; life cycle management of information central to the business of the firm; the cultural concerns with implementing KM-like changes; and what KM can do as the firm looks outside (the panel on which I participated).