Are you starting your change effort with a focus on evolution or on revolution? How does this impact your way of thinking about the change you need to create? How does it impact your thinking about other change efforts?
Bill Dettmer has a new article on how management tools fit into the Cynefin framework. This builds on ideas I've heard directly from Dave Snowden as well as those discussed elsewhere by people interested in Cynefin as applied to various approaches.
Don't use milestones to manage your projects. Use buffers at key integration points and a project buffer at the end. This is a much more reasonable way to manage your project and the natural variability of execution.
Review of Eric Von Hippel's "Democratizing Innovation" which looks at the spread of user-inspired and user-created innovations throughout all industries. What creates it? What sustains it?