Does spell-checking software need a warning label? The answer is, "yes." I've known this for a long time, but then I've also made the errors this article talks about. Based on their survey of undergraduate and graduate students, people put much more confidence in grammar- and spell-checking software than they should.

"Sharing Knowledge by Design - Building Intellectual Capital in a Virtual World" by Nancy Settle-Murphy and Stan Garfield. The authors provide a set of ten ideas on how to build knowledge-sharing into the fabric of teams and into the organization as a whole. The focus is on growing the capacity for knowledge sharing in the organization, rather than on any specific KM technologies.

Erik Hollnagel does Cognitive Systems Engineering research in the area of human performance and accident analysis / prevention. He has a brief write-up on The principle of Efficiency-Thoroughness Trade-Off (ETTO) that I found interesting. The bottom line: it is the system that has to be diagnosed to understand why an efficient "short cut" failed when it normally worked just fine.