Here is an interesting demonstration of the impact of "what good looks like." I've been using this idea with clients lately who are in the midst of creating a change. Beyond the "big change" there are a myriad of other things that have to change to be in alignment with the new way of doing business.
Eli Goldratt told a rather entertaining story during the Upgrade Workshop at last week’s TOC ICO conference, replete with a hand-drawn set of images to go along with it. I wasn’t sure how to recount the story, but Kevin Kohls has done a nice job of recounting it and the core conflict that Goldratt was attempting to describe.
People who have upgraded to Firefox 2 have raved about the Session Restore feature that restores all open tabs and even data entered into forms when Firefox is restarted. This is not the same as SessionSaver. However, you can make Firefox 2 always restore the previous session, even when you closed Firefox on purpose.
The second session I attended Tuesday was another by Eli Schragenheim, this time describing how Simplified Drum Buffer Rope (S-DBR) works, how it was developed and how it relates to traditional DBR. This was particularly interesting, as Eli Schragenheim gets the credit for conceptualizing and developing S-DBR.
The November KM Chicago meeting will be a knowledge cafe, a la David Gurteen.
Along with the presentations, there were a number of new-to-me software providers that implement TOC solutions. I did not get a chance to see all of them, but here is a list for those who might be interested.
The first two days of the conference were actually a workshop with Eli Goldratt. The second two days are more like your regular conference with a number of speakers and parallel speaker tracks.
The first session today was a discussion on the the ways for TOC software to work within traditional IT, and it was led by Eli Schragenheim, a long time member of the TOC community and principal in Goldratt Schools.
The second day of the TOC ICO conference was another full day "upgrade workshop" with Eli Goldratt. He covered a Strategy & Tactics Tree for developing a mutually-beneficial collaboration between a manufacturer and a distributor. There were some other TOC tidbits throughout the day.
I always enjoy the quip that most users aren't interested in search , they want to find . Ramana Rao goes further, Beyond Search is REAP.
At the TOC ICO conference, Eli Goldratt spent the entire first day describing the Reliable Rapid Response strategy and tactic tree. Here are some responses to the day's discussion.
Shawn Callahan has an interesting list of what he believes about learning. Interesting that his list has very little to do with formal education.
Peter Klein at Organizations and Markets has a thoughtful piece on seeming over-abundance of discussion of tacit knowledge. Interesting perspective.
At today's open house for Dominican's Center for Knowledge Management, Christina Stoll described a new analogy for knowledge management: a jigsaw puzzle.
Dave Munger at Cognitive Daily found a fun study about procrastination and deadlines. The short result: deadlines are effective means of reducing the Student Syndrome.
Kimberly Black has a post that suggests something about human psychology, "Remove my fear and get me as a life time customer." Dentists and KM may be closer than you think.