Andy Roberts posted some questions about designing Frequently Asked Questions (FAQ) pages to a couple mailing lists and to his blog. Specifically, he was looking for advice on structuring long FAQ's. Here are some of my thoughts.
The Illinios Science + Technology Park is the old campus for Searle's R&D center, and it's where I worked when I came to Chicago.
Michael Sampson has a great summary of the ongoing discussion about whether email can be considered a collaboration tool. The thing I want to highlight is realization that most of the problems associated with email have nothing to do with email itself.
The Out There Presentation (pdf) by Attention Company has been getting some attention in the past week. They discuss the characteristics of people who are active in online conversations and communities.
I've just tried the No-Knead Bread from NY Times' The Minimalist. It's superb and truly easy.
Dinesh Tantri has an interesting thought about "Enterprise 2.0 Tools Don't Address The Politics Of KM." Enterprises are made of people who are used to the command-and-control days of knowledge management as document management: "corporate KM."
Some entertainment over the weekend. What are the good and bad things about my name?
As usual, Denham Grey has produced a to-the-point piece on Social Search. He tells there is no good definition of Social Search, beyond the general idea that it is (web) search refined by a person's social circle. And I am not convinced they are the right direction for search.
I have been wondering if there are mapping tools that let non-technical folks plot bunches of stuff on a map and either save it or ship it to someone. Of course there are. Matthew Hurst points to Ask City, and I also played with Batch Geocode. Many others exist.
Forbes doesn't just tell you how rich people like Gates and The Queen are, they also give important information, such as their annual Fictional 15 list of the 15 richest fictional characters.
Ah, to live in London. The sights, the sounds, the history, the Knowledge Cafes! The most recent event played host to knowledge management "guru" and blogger Dave Pollard, who talked about personal knowledge management.
Laura Quinn and Paul Hagen provide 15 Ways to Use Software to Improve Your Knowledge Management. This is a nice set of examples of general problem areas and some specific software that might help.
Remember my invitation for Working solo, together? Harold Jarche has pointed to Jerome Martin's Cappuccino U, which describes the idea in more detail.
It's Thanksgiving in the US. I hope all my US-based readers don't see this until Friday or later and that you are enjoying time doing something you enjoy with people you love.
I don't usually quote the same article for different reasons, but Clay Shirky has done it. In his recent article on expertise, he hits on the interesting subject of change - how people change, why they might not want to.
Clay Shirky has written another piece on expertise that delves into some interesting nuances about expertise that I enjoy.
Martin Roell has been interviewed by Michael Rossa of Siemens AG about the "Blog 100" effort that Siemens has been running internally (testing blogs for 100 days).
Lilia Efimova is moving forward with her thinking about employee blogging with a set of Personal vs. business dimensions of employee blogging. Along with that, she has put together a simple visualization (in Excel) to test where you are with respect to these dimensions in your blogging.
Johanna Rothman is looking at the Costs of Multitasking and asks for suggestions both on other aspects of multitasking and on how to evaluate their impact (cost).
A regular reader contacted me to see if I knew anything about MasterMind Groups. I don't (beyond what I have below), but I wonder if any of my readers do.